LOUISIANA DEPARTMENT OF INSURANCE
INDUSTRY ACCESS PORTAL
The LDI Industry Access Portal is a password-protected system that enables over 240,000 producers, adjusters, and companies regulated by the LDI to perform necessary functions such as tax filings, addressing complaints, filing yearly reports, renewing licenses, and updating biographical information. The LDI needed to update their existing Industry Access Portal to better serve the needs of their industry users as well as LDI staff. The old Portal caused user frustration due to slow system response time. Other enhancements to the Portal included a more intuitive user interface, a responsive design to enable use on mobile devices, and a more robust and comprehensive online help system.